508 Accessibility Services
Frequently Asked Questions


General Accessibility Services

What are accessibility services, and why are they important?

Accessibility services ensure that digital products (websites, applications, documents) are usable by people with disabilities, including visual, auditory, motor, and cognitive impairments. They are important for legal compliance (Section 508, ADA), ethical reasons (equal access), and business benefits (reaching a wider audience).

What are WCAG 2.1/2.2, Section 508, and the ADA? How do they relate to each other?

  • WCAG (Web Content Accessibility Guidelines): International guidelines developed by the W3C for making web content accessible. WCAG 2.1 and 2.2 are the latest versions.
  • Section 508: A U.S. federal law requiring federal agencies and their contractors to make electronic and information technology accessible. It generally aligns with WCAG 2.0 AA and is beginning to incorporate 2.1 AA standards.
  • ADA (Americans with Disabilities Act): A broad civil rights law prohibiting discrimination based on disability. Title III of the ADA applies to places of public accommodation and has been interpreted to include websites.
While they are distinct, these standards and regulations are interconnected. WCAG provides the technical guidelines, Section 508 applies those guidelines to federal agencies, and the ADA extends accessibility requirements to the broader public sphere.

What types of disabilities do your accessibility services address?

  • Visual: Blindness, low vision, color blindness
  • Auditory: Deafness, hard of hearing
  • Motor: Difficulty using a mouse, keyboard, or touch screen
  • Cognitive: Learning disabilities, memory impairments, attention deficit disorders

What is the difference between WCAG 2.0, 2.1, and 2.2?

WCAG 2.0 established the foundation for web accessibility. WCAG 2.1 added 17 new success criteria, particularly addressing mobile accessibility, low vision needs, and cognitive/learning disabilities. WCAG 2.2 introduced 9 additional criteria that improve accessibility for users with cognitive or learning disabilities, low vision, and those using mobile devices.

Sweent's Accessibility Capabilities

What specific accessibility services does Sweent offer?

  • Accessibility Audits and Assessments: Evaluating websites, mobile apps, software, and documents for compliance with WCAG, Section 508, and ADA.
  • Remediation and Consulting: Fixing accessibility issues in code, design, and content.
  • Training and Education: Providing customized training on accessibility best practices for development, design, and content teams.
  • Policy and Compliance Consulting: Assisting organizations in developing accessibility policies and ensuring regulatory compliance.
  • Assistive Technology Consulting: Testing and integrating assistive technologies like screen readers (JAWS, NVDA, VoiceOver).
  • Inclusive UX Design: Conducting user research and designing user experiences that are accessible to all.
  • Ongoing Support and Maintenance: Providing continuous monitoring, reporting, and support to maintain accessibility compliance.

Does Sweent have experience with Section 508 compliance for government agencies?

Yes, we have extensive experience with Section 508 requirements, which are the same standards used by both government agencies and commercial organizations. Our expertise ensures compliance with these accessibility standards regardless of sector.

How does Sweent ensure that websites and applications are compatible with assistive technologies?

We conduct thorough testing with a variety of assistive technologies, including screen readers (JAWS, NVDA, VoiceOver), screen magnifiers, and keyboard-only navigation. We also follow WCAG guidelines, which provide specific criteria for assistive technology compatibility.

What is Sweent's approach to accessibility testing?

We use a combination of automated and manual testing methods. Automated tools help identify common accessibility issues, while manual testing, including usability testing with people with disabilities, ensures that the user experience is truly accessible.

How does Sweent stay up-to-date on the latest accessibility standards and best practices?

Our team actively participates in the accessibility community, attends conferences and webinars, and continuously monitors updates to WCAG and other relevant standards. We are committed to ongoing learning and professional development in the field of accessibility.

Project-Specific Questions

Can Sweent help us make our existing website accessible?

Yes, we can audit your current website, identify accessibility issues, and provide remediation services to bring it into compliance with WCAG and Section 508.

We are developing a new application. How can Sweent help us ensure it is accessible from the start?

We recommend integrating accessibility into every stage of the development process. We can work with your team from the initial design phase, providing guidance on accessible design patterns, conducting user research, and performing accessibility testing throughout development.

What is involved in an accessibility audit?

  • Automated scans using accessibility testing tools.
  • Manual review of code, design, and content.
  • Testing with assistive technologies.
  • Usability testing with people with disabilities (optional but recommended).
  • A detailed report outlining findings, prioritized recommendations, and guidance for remediation.

How long does it take to make a website accessible?

The timeline depends on the size and complexity of the website, the number of accessibility issues, and the chosen remediation approach. A comprehensive audit and remediation project can take anywhere from a few weeks to several months.

How much do accessibility services cost?

The cost varies depending on the scope of the project. We offer customized quotes based on your specific needs and budget. Contact us for a free consultation.

Working with Sweent

What is Sweent's project management approach for accessibility projects?

We use an Agile methodology, which allows for flexibility, iterative progress, and continuous improvement. We prioritize clear communication, collaboration, and transparency throughout the project lifecycle.

How does Sweent ensure the quality of its accessibility services?

We have a rigorous quality assurance process that includes multiple rounds of testing, code reviews, and adherence to industry best practices. Our team's expertise and commitment to accessibility ensure high-quality deliverables.

Does Sweent provide training on accessibility?

Yes, we offer customized training programs for developers, designers, content creators, and other stakeholders. Our training covers WCAG guidelines, Section 508 requirements, accessible coding and design practices, and the use of assistive technologies.

How can I get started with Sweent's accessibility services?

Contact us through our website or by phone to schedule a free consultation. We'll discuss your needs, answer your questions, and provide a customized proposal.

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